Information in accordance with European Directive (EU) 2019/882 of the European Accessibility Act (EAA) of the damage restoration company BELFOR UK Ltd (hereinafter referred to as BELFOR).
1. General description of the service and its implementation
General description of the service
In more than 57 countries, our more than 13,100 employees restore around 307,000 claims every year. Thanks to our 550 branches, we can be on site quickly when you need us.
Our service promise: WE MAKE IT UNDONE. When you work with BELFOR, it's almost as if the damage never happened.
As the global leader in damage restoration, we are at your side – in the event of damage, but also before damage occurs. We prepare your organization comprehensively for emergencies.
Service delivery
With BELFOR, you get all restoration services from a single source. Those affected should be able to resume their normal lives as quickly as possible. As the global market leader in damage restoration, BELFOR sets the highest standards for damage restoration in industry, commerce, and private households.
This applies to private and commercial damage of all types and sizes, and even to damage to ships, rail vehicles, and wind turbines.
We restore after fire and water damage and remove moisture, mold, contamination, odors, and dirt that have arisen during the damage completely and without leaving any traces.
We restore buildings, machinery, electronics, and inventory to their original condition, so that it almost looks as if the damage never happened.
2. Applicable legal requirements
The accessibility requirements for www.belfor-jobs.com are based on European Directive (EU) 2019/882 of the European Accessibility Act (EAA) and its national implementation in Germany through the Barrier-Free Accessibility Act (BFSG). In particular, § 14 BFSG in conjunction with § 3 (1) BFSG with reference to the Ordinance on the Accessibility Enhancement Act (BFSGV). These refer primarily to the European standard EN 301 549, which is largely based on WCAG 2.1 (Level AA).
[However, the content of this website does not fall within the scope of the above legal provisions. Nevertheless, we strive to meet these criteria and remove any barriers.]
3. Compliance with accessibility requirements
The website www.belfor-jobs.com complies with the essential requirements of the Web Content Accessibility Guidelines (WCAG), version 2.2, with conformity levels A and AA, to ensure that our offering can be found, accessed, and used by as many people as possible without particular difficulty and, in principle, without assistance from others. This includes the following measures in particular:
Perceptibility
▪ Easily readable text: The font, font size, and font style are chosen to be accessible. There is sufficient spacing between letters, lines, and paragraphs.
▪ High contrast: Text and visual content are displayed with high contrast.
▪ Individual adjustment: Content can be enlarged or adjusted using browser or system functions.
▪ Colors are not the only deciding factor: Status messages, warnings, or notes are conveyed not only in color but also in text.
▪ Alternatives for non-text content: Images, symbols, and graphics have alternative texts.
▪ Enlargeable: Content can be easily enlarged up to 200%.
Usability
▪ Keyboard navigation: All functions can be used entirely with the keyboard. Focus markers highlight interactive elements.
▪ Generous click areas: Links and buttons are sufficiently large and easy to reach.
▪ Flexible alignment: The display automatically adapts to portrait and landscape format.
▪ No complex movements: No gestures or simultaneous inputs are necessary.
Comprehensibility
▪ Clear structure: The website is logically structured and easy to navigate.
▪ Meaningful labels: Headings and form elements are clearly labeled.
▪ Meaningful links: Link texts are clearly understandable and describe the destination.
▪ Simple text: Content is easy to read and written in understandable language, as far as this goes beyond the formal legal texts.
▪ Fill-in help: Forms support automatic suggestions by the browser/system.
▪ Error prevention and correction: Entries can be corrected.
▪ Animations: Only minimal animations.
▪ No flashing effects: There is no content that triggers photosensitive reactions.
Robustness
▪ Technically accessible: The website uses semantically correct HTML. ARIA roles improve screen reader compatibility.
▪ Compatible with assistive technologies: All content can be used with screen readers and Braille displays.
Non-accessible content
Despite our efforts to ensure accessibility, the following significant barriers currently remain:
Location map (Google Maps):
▪ Locations are displayed using the external service Google Maps. This integration is currently only accessible to a limited extent (e.g., limited keyboard operation, screen reader use).
▪ The order of the pins in Google Maps is random, and the arrow navigation is not in an intuitive order.
▪ We provide additional textual information about the locations and are working on expanding this information.
Videos:
▪ The videos are currently not fully accessible, as a textual description is not provided as a media alternative in all cases.
▪ Subtitles are not currently available for the videos.
Words and sections in other languages:
▪ In individual cases, words in another language may appear on the website. These contents are not explicitly marked with a language attribute in the source code.
External application platform (d.vinci):
▪ The actual online application is made via an external application portal (belfor.dvinci-hr.com). The accessibility of this external application is not entirely within our control; however, we are in contact with the service provider to support the most accessible use possible. The d.vinci application form is already accessible.
Reasons for partial lack of accessibility
The existing barriers are based on, among other things:
▪ External integrations (e.g., map service, application portal)
▪ Production-related processes (e.g., videos)
Planned improvement measures
▪ Cooperation with the provider of the application portal to further improve the accessibility of the online application.
4. Consumer information in accordance with Consumer Rights Directive 2011/83/EU
BELFOR UK Ltd
Kingsbury Link, Trinity Road Tamworth
Staffordshire B78 2EX
Telephone: +44 1827307600
E-Mail: info@uk.belfor.com
Internet: https://www.belfor.com/uk/en
5. Feedback on accessibility issues
Barriers or difficulties in using our website or our services can be reported via info@belfor.com.
6. Status of this statement
This accessibility statement was created on December 15, 2025, and last reviewed on the same date.